Premier Compliance support recognizes you need to keep up with the business and compliance requirements. All maintenance releases are included with MediMizer’s quick responses to new regulations. Premier compliance support will also include 5 hours during the supported year to use for non-support activities, such as data changes, reporting and web training. At busy times, Premier support callers will be in a priority queue when all else is equal. (If part of your system is down, please notify us.) We have experienced staff who understand hospital compliance and know MediMizer in depth. Long term staff retention is key to quality support.
At this time Standard (non-phone, email support) is only available in a limited list of countries. We will notify you if this is an option.