iRequestManager

The flexibility of iRequestManager allows for customization to meet your facilities needs

Using iRequestManager (iRM), users can quickly and easily generate work requests from anywhere in a hospital. Work requests can be sent to cell phones, email, or printers. Upon approval, the requests are automatically converted to work orders, with no additional data entry time. Email messages are then sent to the requester, confirming receipt of the work requests and requesters are kept informed on status of work. iRM is available as a web-based system.

Features

Customization

Configure the names of tables and fields, e.g., “Control #” could be called “Red Tag ID”
Configure which work request fields are shown and which are required
Customize instructions and other text that appears on the screen
Add your logo on the web portal pages

iRequestManager works with both email and texting

A requester can be informed of work request status email, e.g., request accepted, completed, etc.
When a Work Request is approved, it can be emailed or sent as a text message to the assigned technician
Does not require a modem or TAP paging protocol

iRequestManager features enhanced security

Can disable “Guest” (i.e., anonymous) login to work request web portal
Can require all Requesters to register for an account
Can approve applications for work request login accounts
Can lock out specific requesters
Can set password required strength, i.e., minimum length, use of digits and punctuation, etc.
Can limit Requester to just the Facilities they work in
Can allow certain requesters (e.g., managers) to approve their own requests and automatically generate work orders