MediMizer 14 currently adding primary, secondary, tertiary servicer. Next step will notify the next servicer and/or transfer to next servicer.
There is also a possible need for supervisor notification, which would be more permanent and in the employee file.
Tell us if you seek this automatic escalation or notification and how it would work for you. You do not need to describe it in terms of MediMizer. We will learn from a description of how you handle this now or how you want to handle it.
Can a team or vendor be the party escalated from or next notified?
Should we automatically reassign the work order or only notify the next party in line?